Schlüter UK response to Covid-19
This message is to advise on the measures Schlüter-Systems have put in place to ensure we are able to continue to support you and our staff during the COVID-19 outbreak.
Our focus is on the health and wellbeing of our staff and clients first and foremost, as well as our ability to continue to support our clients and business partners.
Here are the procedures we have put in place to deal with the current situation we are in.
Operational Resilience:
We are not experiencing logistical issues at the moment as we ship from Germany to the UK, and Schlüter will endeavour to stock hold as many fast-moving products as recommended.
Our UK warehouse is operating as normally as it can given the current situation (with precautionary measures in place) and you will still receive orders placed during this time.
We have mobilised most of our staff to work from home to ensure we continue to provide our customers with the best service possible.
If you are one of our Architects, Contractors or Distribution partners and need help or support then our Area Sales Consultants are available on the phone, email, Microsoft Teams, WhatsApp or Skype. We can review technical drawings, advise on specification and also send technical data to your home or place of work and access our systems remotely within a secure IT environment. You can still reach out to us and speak to someone in the office by calling the main switchboard number 01530 449517.
Employee and Client Safety:
The NHS advice has been shared with everyone within the company, so everyone is aware of and encouraged to take precautionary action.
For those who work externally to the office we are encouraging remote meetings as much as possible (i.e. via telephone or video call) and to continue taking government advice by avoiding large gatherings.
We continue to monitor the health and wellbeing of our staff to ensure everyone is taking the correct measures to keep themselves safe.
We appreciate that there is still some uncertainty surrounding the Coronavirus outbreak, however Schlüter-Systems will continue to follow the government advice and take sensible precautions to minimise the impact on our staff and prioritise their welfare.
The Schlüter-Systems Team